An Announcement to All Customers Who Purchased from Etsy.com

Dear customers from Etsy.com,

If you purchased our products on our Etsy (Etsy.com) shops, you must experience a communication hardship with us. ACG Go has created two shops from Etsy.com, which are "ACG Go" and "Moe Moe Anime". 

The Genshin Impact Products Delay Situation lasts for a long time, the account being a high volume of orders delayed on Etsy.com, so Etsy's system automatically disabled our accounts, that means we are not able to reply to your messages on Etsy during this time, except our accounts ship all orders at once. 

If you have any questions on orders, likes feel confusing about shipping dates, needs to change shipping address. Please contact our customer service team through email: service@acg-go.com. 

We are so sorry for the inconvenience, thank you for your understanding and support. We will try to contact the Etsy Support team to solve the problem as much as we can.