ACG Go Community is Officially Open! The News Channel Stopped Operation!

 Dear ACG Go users, fans, and customers, 

Thank you for your understanding and support to ACG Go. ACG Go is a small business started in Arizona, U.S., on December 1st, 2020. Our operating team consists of members from China, Japan, and the U.S. 

We are very happy to let everyone know about our brand and business through the official genuine products of Genshin Impact. At the same time, we are also very concerned about the experience and suggestions of all users.
In this special period of COVID-19, after several months of operation, our team has experienced many special entrepreneurial stories and has overcome various difficulties at the same time. ACG Go has a great macro plan for the development of the future business, so in the early stage, our team is not only doing a small store business, we hope to build an independent website system, provide better services, and provide better services in the future. Users provide a more interesting gameplay and shopping experience. (For example Online Branbasto Prizes Game, Online Gashapon Machine...)

Since we are only a small business, our team members are very limited. We decided to change our Customer Service model. We hope to open this community so that our users can speak freely and connect more closely with our team members. ACG Go is currently a small team of fewer than 10 people. In recent months, we have received tens of thousands of email inquiries, reservations, inquiries on different social media, and requests for order changes or refunds. We are unable to respond to such a large number of consultation requests on time via email, so we decided to use the BBS forum to receive messages from a large number of users. We hope to disclose more existing information through this community so that users can use self-service inquiry and self-service sharing methods to achieve the purpose of information sharing.

It means the https://news.acg-go.com/ Blogger channel will not keep updated anymore, please refer to the new platform here for the future communications: https://m.-acg-go.com/

An instruction/guidelines for using the ACG Go Web Community will be updated soon. Please check back later! 

Thank you for your understanding and supports! Love you all! 

Best wishes, 
ACG Go Customer Service Team